About Us

Who we are?

GoldLeaf Homecare was founded in 2015, with the vision to provide the highest levels of care and support for people to remain independent at home. We started out with four clients and four members of care staff, and since then the company has grown into one of the leading domiciliary care and support agencies, providing our services to a high number of clients and with more than sixty care staff across Essex and Hertfordshire. GoldLeaf Homecare now has branches in Waltham Abbey and Welwyn Garden City, and both our branches are fully licenced and regulated by the Care Quality Commission and are managed by experienced office team’s and registered managers, who ensure codes of practice are followed at all times.

At GoldLeaf Homecare, our ethos is to go above and beyond. Care means more to us than simply providing care and support. We aim to support you with the lifestyle you want, maintaining independence and dignity with your personal, domestic, and social care needs.

We provide a personalised service that is flexible and adaptable to individuals changing needs. We work together with individuals and families to maintain control over their own lives. Providing assistance, encouragement, independence and promoting confidence in our service users is our main focus and priority.

What is domiciliary care?

Having domiciliary care means you or your loved one can be supported with their care and support needs while continuing to be at home. We provide the support that is needed to continue to live the way our clients want to. It ensures our clients are in control of the care and support they receive from our high-quality, one-to-one service.

Domiciliary care is provided to people who live in their own homes, but require additional support with activities, household tasks, personal care, managing medication, and anything else that enables them to maintain their independence and quality of life. We can provide calls starting from 30 minutes a week to several calls a day, which can be anything from companionship to shopping trips. Our care staff are fully trained in providing all aspects of care for our clients, including physical and emotional support, recuperation, convalescence, and rehabilitation.

How domiciliary care works with Gold Leaf.

At GoldLeaf Homecare, we listen to our clients and understand their lifestyle, their expectations, and their needs, to ensure we deliver all aspects of their day-to-day care, support, and well-being.

We understand that every client is unique, and we tailor each package to their individual requirements. Person-centred care is at the core of our service, and we take the time to put a care plan in place that our client is 100% happy with. We aim to match our clients with care staff and support workers who share common interests, personalities, and hobbies, this helps to build strong, trusting, and lasting relationships.

A member of the office team from your local branch will visit you at your home to discuss your needs and requirements, and this will be a detailed assessment that helps to develop a person-centred care and support plan for you.

You will receive your bespoke care package tailored to your unique requirements, and you will have your own carer or team of carers. They will help you achieve your personal needs and wishes while supporting you through your care and support plan, and we aim to be fully flexible and adaptable to your needs at all times. Your care and support plan will be regularly monitored and reviewed with you, to ensure we are delivering the service you need and deserve.

GoldLeaf’s domiciliary care services will not just support you at home, we will provide support to enable you to continue living your life, the way you want to. We are able to accompany you to doctors’ appointments, to the shops, to access the community, and socialise with friends and family, and will support you to live an independent life. Our aim is to exceed the expectations of our clients and their families and loved ones.

Our fully trained carers can support you with personal care, medication management, meal preparation, and accessing the community, as well as support including catheterisation & continence care. We also work closely with district nurses and occupational therapists when required, as well as many other hospital and community-based healthcare professionals, to ensure that we are able to deliver care and support that meets your specific needs.